#One to one video chat software

Zoom - Best free video conferencing software It also features real-time console logs from the end-user's side that the agent can see during a cobrowsing call to quickly and easily diagnose issues. This ensures that sensitive information is protected at all times. In addition, Fullview's cobrowsing solution is fully GDPR compliant and highly secure, with data being encrypted throughout the session. Using Fullview's cobrowsing solution can save a lot of time and frustration for the user, who would otherwise have to try and follow complex instructions from the agent. This makes it easy to quickly solve technical challenges for the user without them having to lift a finger. This means that they can navigate around the site, click on links and fill in forms as required. One of the key benefits is that agents are able to take control of the user's window rather than simply sharing their screen. There are a number of advantages that Fullview's cobrowsing solution offers over other video chat solutions on the market. This allows for a much more interactive and intimate browsing experience than would be possible if each person was browsing independently. The key feature of cobrowsing is that all participants are able to see and interact with the same web page at the same time. This can dramatically increase response rates.Ĭobrowsing is a term used to describe the act of two or more people browsing the internet together in real time.Ĭobrowsing can be useful for a number of reasons, including online collaboration, customer support, and training. Unlike regular video calls, cobrowsing makes it easy to solve customer issues without making your customers leave your app or have to download additional video software, like Zoom. If you're looking for the ultimate end-to-end solution for support and product teams, using Fullview's cobrowsing solution is the best option on the market. With cobrowsing, support agents can initiate one-click screen control calls within your app to solve problems in a hands-on way.